NT Mobile Car Care is committed to protecting your privacy and handling your personal information in a secure and respectful manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data.

1. What Information We Collect.

We may collect the following personal information:

• Full name.
• Contact details (phone number, email, address).
• Vehicle details (make, model, registration).
• Booking and payment history.
• Any information provided during service inquiries or feedback.
• We only collect information necessary to deliver our services effectively.

2. How We Use Your Information.

We use your personal information to:

• Confirm and manage bookings.
• Provide quotes and perform services.
• Communicate with you about your service or promotions.
• Improve our customer service.
• Maintain records for legal, tax, and operational purposes.
• We do not sell or rent your personal information to third parties.

3. How We Store Your Information.

• Customer information is stored securely using digital tools with restricted access.
• Paper records (if any) are kept in a secure location and destroyed when no longer needed.
• We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

4. Sharing Your Information.

We only share your information when:

• Required by law (e.g. legal investigations, tax obligations).
• Necessary to complete a payment or transaction (e.g. with your bank or payment provider).
• You provide written consent for us to do so.

5. Your Rights: You have the right to:

• Access the personal data we hold about you.
• Request correction of incorrect or outdated information.
• Withdraw consent for future contact at any time.
• To request access or update your details, please contact us using the information below.

6. Marketing.

From time to time, we may send you special offers or service reminders. You can opt out at any time by replying “unsubscribe” or contacting us directly.

7. Website & Online Privacy.

If you visit our website, we may collect anonymous data (e.g. browser type, device, location) to improve our online services. We do not track personal information unless you submit a contact or booking form.

8. Policy Updates.

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.

📞 Contact Us:

If you have any questions or concerns about your privacy, please contact:
NT Mobile Car Care
📧 saly.ngo@ntmobilecarcare.com.au
📞 047.861.0037
📍 PO Box 36886 Winnellie, NT 0820