Terms And Conditions

/
Terms And Conditions

Please read these terms and conditions carefully before using Our Service.

1. Booking and Payment:

·        All bookings are subject to availability and confirmed upon direct communication.

·        Payment is due upon completion of the service unless agreed otherwise.

·        We accept cash, bank transfer, or other approved payment methods.

2. Cancellations and Rescheduling:

·        We understand that plans can change. If you wish to cancel or reschedule, please let us know as soon as possible.

·        There is no cancellation fee if you simply change your mind, but we kindly ask for at least 12 hours’ notice.

·        Frequent last-minute cancellations or no-shows may result in refusal of future bookings.

3. Access and Vehicle Preparation:

·        The vehicle must be parked in a safe, accessible, and legal location.

·        Please remove all valuables and personal items before the service begins.

·        NT Mobile Car Care is not responsible for any loss or damage to personal belongings left in the vehicle.

4. Condition of the Vehicle: If the vehicle is excessively dirty (e.g. pet hair, stains, mold, biohazards), we may:

·        Charge an additional fee for extra time and materials required.

·        Decline the service if the condition is unsafe or poses a health risk.

·        We reserve the right to take before and after photos of the vehicle to document its condition and protect both parties.

5. Liability:

NT Mobile Car Care takes every care in handling your vehicle. However, we are not liable for:

·        Pre-existing damage (scratches, dents, faded paint, etc.)

·        Faulty seals, paintwork, trims, or aftermarket accessories that may react to cleaning products

·        Mechanical or electrical issues unrelated to our service

·        Any concerns must be reported within 24 hours of service completion.

6. Weather Policy:

·        Services may be rescheduled due to severe weather (heavy rain, storms, extreme heat) for safety reasons.

·        We will contact you as early as possible to arrange a new time.

7. Service Guarantee:

·        Your satisfaction is important to us. If you’re not happy with the result, please contact us within 24 hours and we will do our best to resolve the issue.

·        This guarantee does not apply to issues caused by pre-existing damage or conditions out of our control.

8. Right to Refuse Service:

We reserve the right to refuse or cancel a job on arrival if:

·        The vehicle is unsafe, poses a health risk, or access is restricted

·        The service location is unsafe or unsuitable

·        There is verbal abuse, threats, or inappropriate behaviour toward our staff

📞 For any questions, please contact us directly.

By booking a service with NT Mobile Car Care, you agree to these terms and conditions.

Experience quality mobile car detailing in Darwin! Call us today.

NT Mobile Car Care specializes in providing mobile car care services right at your address. Contact us now and make an appointment, we will take care of your car right at your address with the most complete equipment and chemical.

Relax in the comfort of your home or work while we detail your beloved car at the best quality and affordable price.

CONTACT US:
NT Mobile Car Care © 2025 All Rights Reserved
Thiết Kế Web Ô tô Bởi Vĩnh XD